As a uTester, you have certain rights in your engagement with uTest and its customers. These serve to protect you from unfair treatment, ensure consistency across our community, and enable you to be a productive uTester.
As a uTester, you have the right to:

• Be treated fairly and professionally by uTest and its customers
• Be paid accurately and in a timely manner, twice per month via PayPal, Payoneer, or Direct to Bank Transfer (powered by Wise) 
  • Note that Payoneer is not available for payments in all countries
• Receive clear scope, instructions, and payouts for each test cycle before you accept or decline
• Decline a test cycle if you do not wish to participate
• Receive timely updates about changes to test cycle scope or payout
• Ask questions about the scope of a test cycle via the Chat and receive clarifications during a test cycle in a timely fashion (contact us if you do not receive a response within 24 hours)
• Have your reports reviewed within 15 days of the test cycle becoming locked (contact us if this is not the case)
• Dispute a rejected report within the stated rules and monthly limits
• Contact the testing team in your cycle (either by chat or email) about any pending, active or locked test cycle, so long as the question is professional (contact us if you do not receive a response within 24 hours)

Contact a Community Manager if your question is not about a specific test cycle, via the contact us form.