uTest Basics

I do not see my device and/or software listed, how do I add my device?
To request additional device environments be added to the Tester Profile: Go to https://help.utest.com/contact-support/ to open a new case with Tester Su...
Tue, Apr 9, 2019 at 1:01 PM
Where are the Sandbox Cycle and uTest 101 Quiz?
The Sandbox Cycle and the uTest 101 Quiz are two uTest training materials that are no longer being offered. These programs have been updated and replaced by...
Tue, Apr 9, 2019 at 1:03 PM
When will my bugs be reviewed?
It is the customer's responsibility to approve or reject bugs, and the review time frame will vary by project and customer. There are some customers wh...
Tue, Apr 9, 2019 at 1:03 PM
Am I able to participate on a locked cycle?
You can only participate in cycles in an "Active" state. Once a cycle locks, you will no longer have the ability to participate further in the cyc...
Tue, Apr 9, 2019 at 1:04 PM
Why am I not receiving cycle invitations?
Cycle invitations are distributed to testers based on a number of factors. The two most important factors being: The information you fill out within y...
Tue, Apr 9, 2019 at 1:04 PM
What is Functional Testing?
"Is the system functioning the way it was designed to?" This is the question that Functional Testing sets out to answer. As a Functional Teste...
Tue, Apr 9, 2019 at 1:16 PM
Why am I only receiving invitations for Functional Testing cycles?
The vast majority of uTest Cycles are for Functional Testing. However, there may be rare opportunities to participate in cycles of other testing types if yo...
Tue, Apr 9, 2019 at 1:07 PM
Why was my test cycle locked early?
It is rare, but on occasion a cycle may lock before the set locked date. This could happen for multiple reasons including: Bug limit of the cycle was rea...
Tue, Apr 9, 2019 at 1:08 PM
How to write and submit a bug report
Please login to your uTest account and follow our Bug Reports Academy course to learn the process for how to write and submit a bug report on uTest.
Tue, Apr 9, 2019 at 1:08 PM
What are the different bug priority levels?
Critical Bugs that are mission critical to the core functionality of the application and for which there are no workarounds. These bugs absolutely must be ...
Tue, Apr 9, 2019 at 1:10 PM